Privacy Policy

Last updated: 2025

Information Collection

We collect information to provide you with personalized financial planning guidance tailored to your family's needs. When you use our platform, we gather data such as your name, email address, household composition, income details, and financial goals. This information helps us understand your family's unique situation and deliver relevant budgeting strategies and household management recommendations. We collect both information you provide directly through forms and data generated through your interactions with our services, including pages visited and features used. All information is collected transparently, and you maintain control over what you share with us. We use industry-standard security measures to protect your personal data from unauthorized access.

Data Usage and Purpose

Your data enables us to deliver comprehensive financial planning services designed specifically for Canadian families. We use your information to create personalized budget plans, provide household management insights, and offer family finance recommendations aligned with your goals. Your data helps us improve our platform, develop better features, and ensure our content addresses real family finance challenges. We analyze aggregated, non-identifying information to understand trends in family budgeting and household finances, which helps us enhance our services. We never sell your personal information to third parties. Your data is used exclusively to support your financial planning journey and improve our platform's effectiveness. Communications about your account, financial insights, and service updates are sent only with your consent.

Your Privacy Rights

You have comprehensive control over your personal information and privacy. You can access, review, and request corrections to your data at any time through your account settings. You have the right to request deletion of your personal information, subject to legal retention requirements. You can opt out of promotional communications while maintaining access to essential account notifications. Under Canadian privacy regulations, you can request information about how we use your data and obtain a copy of all personal information we hold about you. You have the right to withdraw consent for data processing at any time. If you believe your privacy rights have been violated, you can lodge a complaint with the appropriate Canadian privacy authority. We respect your preferences and provide easy mechanisms to manage your privacy settings and communication choices.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform and understand how you interact with our financial planning tools. Essential cookies enable core functionality like login authentication and session management, ensuring secure access to your household finance data. Performance cookies help us analyze how families use our budget planning features, allowing us to optimize the platform for better user experience. Analytical cookies track aggregate usage patterns to improve our family finance recommendations and household management guidance. You can manage cookie preferences through your browser settings, though disabling certain cookies may impact platform functionality. We do not use cookies for targeted advertising. We respect your privacy choices and provide clear options to control which types of cookies we use on your device. Our cookie practices comply with Canadian privacy standards.

Contact Information

If you have questions about our privacy practices, concerns about your data, or wish to exercise your privacy rights regarding family finance information, please reach out to us. You can contact our privacy team via email at privacy@familyfinancecanada.ca or by mail at our offices in Canada. We are committed to responding to all privacy inquiries within 30 days. If you have concerns about how we handle household financial data or budget planning information, we encourage you to contact us directly so we can address your concerns promptly. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated. Our team is dedicated to ensuring your family's financial information remains secure and your privacy is respected.